Set deposits and cancellation terms
Every studio decides what a customer pays up front and what they get back when they cancel. Soundslot starts every room on pay in full at checkout; change it per room, or set one rule for the studio.
From $39 a month. 14 days free with a card on file, nothing charged until day 15.
Pay in full, or a deposit
Open Settings, then Rules and policies. Set a studio-wide policy, then give a room its own where it should differ. A room's own policy replaces the studio's; it does not mix with it.
With a deposit, the customer pays a share at booking and the balance is charged to their card before the session, or collected at the desk.
Cancellation terms
A cancellation policy is a short ladder: how many hours before the session, and how much comes back. You can set up to 6 steps. Money comes back as a refund to the card or as account credit, whichever you choose.
A refund is a share of what the customer paid, never of the session's price, and a cancellation never leaves a customer owing you money.
What customers see
Checkout, the confirmation email and the storefront all show the same sentence describing your terms, written from the policy you set. Change the policy and every one of them changes with it.
Your studio. Open for bookings.
Bookings already made keep the terms they were made under.
From $39 a month. 14 days free with a card on file, nothing charged until day 15.